1. Platform Overview

Urbanlyfe is a SaaS platform that connects health-conscious and sustainable brands with organic retailers. Our platform provides tools for inventory management, analytics, promotional messaging, and more to support seamless, efficient partnerships.

2. Eligibility

To access Urbanlyfe, users must:

• Be at least 18 years old.
• Have the legal capacity to enter into a binding agreement.
• Comply with applicable laws and not engage in prohibited activities.

3. Account Registration and Security

Users must register for an account to use Urbanlyfe's services. By creating an account, you agree to:

• Provide accurate and current information.
• Maintain confidentiality of your login credentials.
• Notify Urbanlyfe immediately of any unauthorized account access.

Urbanlyfe is not responsible for damages resulting from unauthorized account access due to user negligence.

4. Intellectual Property

All intellectual property rights on the Platform belong to Urbanlyfe or its licensors. Users are not permitted to reproduce, modify, or distribute content from the Platform without explicit permission.

5. Third-Party Services

Urbanlyfe uses third-party services for:

• Payment Processing: Payment services are facilitated by third-party providers, and Urbanlyfe is not liable for issues related to these providers.
• Data Analytics: Data analytics services help enhance user experience and gather insights. By using the Platform, users agree to the data practices of these providers.

6. Privacy Policy

Please refer to our Privacy Policy to understand how we handle and protect your information.

1. Services for Retailers

Urbanlyfe provides the following key services for organic retailers:

• Inventory Management: Manage your stock levels, view stock reports, and gain insights into popular products.
• Sales and Billing: Seamlessly handle sales, generate bills, and keep track of finances.
• Promotional Messaging: Send promotions directly to customers via WhatsApp and email.
• Consumer Insights: Access data on consumer preferences to optimize your inventory and sales.

2. Subscription and Payments

Retailers may be required to subscribe to access certain features of the Platform. By subscribing, you agree to:

• Pay all applicable fees.
• Comply with renewal, cancellation, and payment policies as detailed in your subscription terms.
• Allow Urbanlyfe to charge the designated payment method for fees.

3. Retailer Responsibilities

Retailers using Urbanlyfe are responsible for:

• Maintaining the accuracy of all inventory, sales, and other data entered on the Platform.
• Using Urbanlyfe's promotional features responsibly and refraining from any spam-like behavior.
• Ensuring their products meet legal standards and comply with all local and national regulations for organic goods.

4. Prohibited Uses

Urbanlyfe is not responsible for:

• Retailers' inventory decisions based on Platform insights.
• Losses resulting from misuse of promotional tools or consumer insights.

1. Services for Brands

Urbanlyfe provides the following key services for health-conscious brands:

• Retail Partnership: Connect directly with organic retailers, expanding offline distribution.
• Inventory Tracking: Monitor product inventory at partner stores and make replenishment decisions based on data.
• Consumer and Market Insights: Access valuable data on customer behavior and preferences.
• Product Promotion: Enhance brand visibility by sending product promotions to partner stores' customers.

2. Subscription and Payment

Brands are required to subscribe to access the Platform. Subscription terms include:

• Pay all applicable fees.
• Compliance with renewal, cancellation, and billing policies as defined at the time of subscription.
• Authorization for Urbanlyfe to charge your selected payment method for subscription fees.

3. Brand Responsibilities

Brands are responsible for:

• Providing accurate information about products, including health claims and certifications.
• Complying with advertising regulations and ensuring all promotional content is honest and accurate.
• Using the Platform's consumer insights ethically and respecting consumer privacy.

4. Prohibited Uses

Brands are not permitted to:

• Misuse consumer insights or market data for practices that could harm consumer privacy or violate legal standards.
• Distribute misleading or false information about products or their benefits.
• Use Urbanlyfe's services to engage in unfair competition.

5. Liability Limitation for Brands

Urbanlyfe disclaims liability for:

• Brands' use of consumer insights and analytics data for inventory or marketing decisions.
• Losses resulting from reliance on data insights or analytics provided by Urbanlyfe.

1. Modification of Terms

Urbanlyfe may modify these Terms at any time. Users will be notified of material changes, and continued use of the Platform signifies acceptance of the revised Terms.

2. Termination

Urbanlyfe reserves the right to suspend or terminate access for users who violate these Terms. Upon termination, access to the Platform's services will cease immediately.

3. Dispute Resolution

In case of disputes, users agree to first attempt informal resolution. If unresolved, disputes will be subject to binding arbitration under arbitration rules of Indian jurisdiction.

4. Governing Law

These Terms are governed by the laws of Indian Jurisdiction. Users agree to submit to the jurisdiction of courts in this region for matters not subject to arbitration.

5. Contact Information

For questions or concerns about these Terms, please contact Urbanlyfe at info@urbanlyfe.in